The Playbook for a Community Charitable Pharmacy

Glossary & Abbreviations Guide

U.S. Federal government drug discount program that requires drug manufacturers to provide outpatient drugs to eligible health care organizations and covered entities at significantly reduced prices.
Type of non-profit status.
Beyond Use
Date after which product should not be dispensed or used. This could be due to improper storage (as with insulin at room temperature) or beyond package expiration date.
Pharmacies dispensing solely to patients under the charity program.
Area served or area of impact.
Comparing data to a geographical area (ZIP code, city, county, state, etc.).
Hazardous products that require segregated storage and destruction.
Standards of measurement by which efficiency, performance, progress, or quality of a plan, process, or product can be assessed and evaluated and outcomes determined.
Pharmacies dispensing to both insured and uninsured patients and engaging in other for-profit activities in addition to the charity program
Open Door
Pharmacy serving eligible patients from the entire community or state, not limited to a specific clinic or referral site.
Pharmacy Desert
A low-income census tract or zip code where a substantial number of residents have low access to a community pharmacy. Definition varies by urban or rural population.
Dispensing of donated, previously dispensed medications; regulations vary by state as to donation sources, usually medical facilities but may include personal donations.
With regards to medication, places where excess or unused medications are being stored that may be available for donation. Example: skilled nursing facilities, prisons, etc.
Stand Alone
Pharmacy is independently funded, not fully funded by a hospital or health system.
Transitions of Care
The movement of patients between health care locations, providers, or different levels of care within the same location as their conditions or care needs change.
Medication supplier. It can be for profit (commercial distributor), non-profit (e.g. DOH, Americares, SIRUM, Direct Relief), or manufacturer (bulk assistance programs, PAPs).
211 United Way Helpline
340b Federal government program that requires drug manufacturers to provide outpatient drugs to eligible health care organizations and covered entities at significantly reduced prices.
501c3 Type of federal non-profit status.
A1C Blood test that provides information regarding the average blood glucose level.
ACA Affordable Care Act
ACS American Community Survey (Census Bureau)
APhA American Pharmacist Association
APPE Advanced Pharmacy Practice Experience
ASHP American Society of Health-Systems Pharmacists
AWP Average Wholesale Price-price used for insurance reimbursement
CEO Chief Executive Officer
CHF Congestive Heart Failure
CHNA Community Health Needs Assessment
CMM Comprehensive Medication Management
CMS Centers for Medicare and Medicaid Services
CPA Certified Public Accountant
CRM Customer Relationship Management
DAW Dispense as written
DEA Drug Enforcement Agency
DOH Dispensary of Hope
DSCSA Drug Supply Chain Security Act
DUR Drug Utilization Review
ED Emergency Department
EIN Employer Identification Number
EMR Electronic Medical Record – usually used at hospitals and clinics.
EPA Environmental Protection Agency
FDA Food and Drug Administration
FLP Federal Poverty Level
FQHC Federally Qualified Health Center
GPO Group Purchase Organization
G-Suite Google Integration
HDGB HOPE Dispensary of Greater Bridgeport
HIPAA Health Insurance Portability and Accountability Act
HT Hypertension
IP Inpatient
IPPE Introductory Pharmacy Practice Experience
IRB Institutional Review Board
IRS Internal Revenue Service
IT Information Technology
LTC Long Term Care (facilities)
MTM Medication Therapy Management
MUST Mission Uninsured Safe Transitions
NCSL National Conference of State Legislatures
NDC National Drug Code
NPI National Provider Identifier – a unique health identifier for facilities (pharmacies) and providers (pharmacists and prescribers).
OTC Over-the-Counter medication, those not requiring a prescription.
PAP Manufacturer Patient Assistance Program
PCP Primary Care Provider
PDMA Prescription Drug Manufacturing Act
RAB Results Based Accountability
ROCI Return on Community Investment
ROI Return on Investment
RSVP Retired Senior Volunteer Senior Program
Rx Prescription
SCSEP Senior Community Service Employment Program
SMART Specific, Measurable, Achievable/Attainable, Relevant, Time-bound
SOP Standard Operating Procedure
STH Saint Thomas Health
SVdP Saint Vincent de Paul
TOC Transitions of Care
UPS United Parcel Service
USDA United States Department of Agriculture
VISTA Volunteers in Service to America
WAC Wholesale Acquisition Cost – the price a pharmacy would actually pay a wholesaler for a product.
WDH Wyoming Department of Health
WMDP Wyoming Medication Donation Program

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